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Subscription Policy
Effective date: 3 December 2024
Introduction
The Prequel app allows you to get certain features and functionality by means of a subscription model.
1. Prequel Gold
1.1. Prequel Gold is a paid subscription that gives you access to the collection of custom-made filters, effects & tools for photo and video editing (hereinafter the “Services”). Kindly note that certain Services are not included in Prequel Gold and may require in-app purchases, as stated in the Prequel’s Terms of Use (available at https://prequel.app/term-of-use).
1.2. Prequel Gold may offer different subscription plans. Depending on the subscription plan chosen, subscriptions may be billed monthly, weekly or annually.
1.3. To subscribe for one of the subscription plans of Prequel Gold, you should use your account in one of the third-party services such as Google Play or App Store.
1.4. Subscription for Prequel Gold auto-renews at the cost of the chosen subscription plan unless cancelled 24 hours in advance prior to the end of the then-current subscription term. Unless you cancel the subscription before the billing date, you will be automatically charged the subscription fee for the next billing cycle in accordance with the conditions of the subscription plan chosen.
1.5. From time to time Prequel may offer special promotional subscription plans for Prequel Gold. Special subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you.
1.6. We may change our subscription plans and the price of our service from time to time; however, we will provide you with prior notification regarding such changes.
1.7. In the event of a change in price for your subscription plan which you were duly informed of as provided in paragraph 1.6 herein, a new subscription price would be effective from the billing period following the then-current subscription billing period.
1.2. Prequel Gold may offer different subscription plans. Depending on the subscription plan chosen, subscriptions may be billed monthly, weekly or annually.
1.3. To subscribe for one of the subscription plans of Prequel Gold, you should use your account in one of the third-party services such as Google Play or App Store.
1.4. Subscription for Prequel Gold auto-renews at the cost of the chosen subscription plan unless cancelled 24 hours in advance prior to the end of the then-current subscription term. Unless you cancel the subscription before the billing date, you will be automatically charged the subscription fee for the next billing cycle in accordance with the conditions of the subscription plan chosen.
1.5. From time to time Prequel may offer special promotional subscription plans for Prequel Gold. Special subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you.
1.6. We may change our subscription plans and the price of our service from time to time; however, we will provide you with prior notification regarding such changes.
1.7. In the event of a change in price for your subscription plan which you were duly informed of as provided in paragraph 1.6 herein, a new subscription price would be effective from the billing period following the then-current subscription billing period.
2. Free Trials
2.1. Your subscription for Prequel Gold may start with a Free trial. A Free trial is intended to allow new members and certain former members to try the Services provided as part of the subscription for Prequel Gold. The duration of the Free trial term of your subscription will be specified during sign-up.
2.2. Free trial eligibility is determined by Prequel at its sole discretion and we may limit eligibility or duration of the Free trial's term in order to prevent abuse.
2.3. In order to receive access to the Free trial, you should make a subscription for one of the subscription plans for Prequel Gold. During the term of the Free trial, you will not be charged for the use of Prequel Gold while having access to the same functions which are normally provided exclusively as part of the subscription for Prequel Gold. Kindly note that if the sign-up displays the full subscription price for Prequel Gold, it indicates that you are not eligible for a Free trial.
2.4. After the free trial period ends, your subscription will be automatically converted into a paid subscription based on the chosen subscription plan. To avoid being charged, you can disable automatic renewal at any time up to 24 hours before the trial ends. Please follow the instructions given by Google Play or App Store to cancel subscriptions and recurring charges that are billed.
2.5. If you do not disable the renewal, the subscription fee will be charged to your payment method. From that point forward, your subscription will automatically renew based on the specified pattern mentioned above. It is important to note that uninstalling the app will not cancel your subscription.
2.2. Free trial eligibility is determined by Prequel at its sole discretion and we may limit eligibility or duration of the Free trial's term in order to prevent abuse.
2.3. In order to receive access to the Free trial, you should make a subscription for one of the subscription plans for Prequel Gold. During the term of the Free trial, you will not be charged for the use of Prequel Gold while having access to the same functions which are normally provided exclusively as part of the subscription for Prequel Gold. Kindly note that if the sign-up displays the full subscription price for Prequel Gold, it indicates that you are not eligible for a Free trial.
2.4. After the free trial period ends, your subscription will be automatically converted into a paid subscription based on the chosen subscription plan. To avoid being charged, you can disable automatic renewal at any time up to 24 hours before the trial ends. Please follow the instructions given by Google Play or App Store to cancel subscriptions and recurring charges that are billed.
2.5. If you do not disable the renewal, the subscription fee will be charged to your payment method. From that point forward, your subscription will automatically renew based on the specified pattern mentioned above. It is important to note that uninstalling the app will not cancel your subscription.
3. Prequel Business subscription
3.1. Only those legal entities, acting as User(s) under Prequel’s Terms of Use (available at https://prequel.app/term-of-use) that have a valid Prequel Business subscription, are allowed to make Commercial use (as defined in Clause 2.2 of Prequel’s Terms of Use (available at https://prequel.app/term-of-use) of the Services.
3.2. In order to make a Prequel Business subscription, you should use your account in the App Store. Please note, that at this time Prequel Business subscription is available only for devices supporting iOS.
3.3. Once you have paid the subscription fee for the Business subscription plan, the Services will grant you the ability to edit an unlimited number of projects throughout the duration of the paid period.
3.4. Examples of Commercial Use include (but are not limited to) using the Services to enhance Content for both advertising and sales purposes (e.g. marketing campaigns).
3.5. For the time that a User has a valid Prequel Business subscription, such User is authorized to:
(i) use the Redistributable Product i.e. any prequel without the quantitative restrictions as long as the subscription is active;
(ii) transfer, reproduce, redistribute, and provide access to the Redistributable Product to a third party;
(iii) sell your product containing or using the Redistributable Product to a third party, but not the Redistributable Product on its own.
3.6. Prequel Business subscription auto-renews, unless cancelled 24 hours in advance prior to the end of the then-current subscription term. Unless you cancel the subscription before the billing date, you will be charged the subscription fee for the next billing cycle directly by the app store.
3.2. In order to make a Prequel Business subscription, you should use your account in the App Store. Please note, that at this time Prequel Business subscription is available only for devices supporting iOS.
3.3. Once you have paid the subscription fee for the Business subscription plan, the Services will grant you the ability to edit an unlimited number of projects throughout the duration of the paid period.
3.4. Examples of Commercial Use include (but are not limited to) using the Services to enhance Content for both advertising and sales purposes (e.g. marketing campaigns).
3.5. For the time that a User has a valid Prequel Business subscription, such User is authorized to:
(i) use the Redistributable Product i.e. any prequel without the quantitative restrictions as long as the subscription is active;
(ii) transfer, reproduce, redistribute, and provide access to the Redistributable Product to a third party;
(iii) sell your product containing or using the Redistributable Product to a third party, but not the Redistributable Product on its own.
3.6. Prequel Business subscription auto-renews, unless cancelled 24 hours in advance prior to the end of the then-current subscription term. Unless you cancel the subscription before the billing date, you will be charged the subscription fee for the next billing cycle directly by the app store.
4. Cancellation of subscription
4.1. In order to cancel a subscription for Prequel Gold, please follow the instructions of the respective app store on cancellation of a subscription (for additional instructions on how to cancel a subscription in your third-party service please see terms and conditions of the relevant app store).
4.2. Once your subscription is cancelled, Prequel Gold will be available to you until the end of the billing period, and your subscription will not be renewed after the then-current subscription term expires. The already-started subscription period cannot be discontinued or cancelled.
4.3. No fee paid hereunder shall be refundable, notwithstanding suspension or termination of your account at Prequel, your failure to utilize any part of the services (including features and/or functionality available under paid subscription and/or on a paid basis), the prepayment or cancellation of the services or for any reason whatsoever, except where otherwise specified by Prequel.
4.4. When you purchase a subscription, you undertake an in-app purchase, and the payment for such purchase will be processed directly by the owner of the app store, and will be governed by their terms and conditions as well as other applicable policies. Please review and accept the terms and conditions of the app store with regard to your rights to cancel orders and get related refunds. Thus, if you have any payment-related issues you are advised to contact the app store directly. All purchases made through services are final and non-refundable, except when required by law. You agree that you will not receive money or other compensation for unused services.
While all purchases made through the Services are final and non-refundable, we do not restrict your right to request a refund directly through the app store where the purchase was made, in accordance with their respective policies and in cases where a refund may be applicable.
In such cases, we reserve the right to provide the app store with information regarding the user's in-app purchase consumption. This includes the following data: app usage time, anonymous account identifier, the total amount spent, and the total amount refunded.
This data will be shared solely to facilitate the refund evaluation process as required by the respective app store's policies and in compliance with applicable laws.
Following this approach, you consent to the collection and sharing of the consumption data with the respective app store in accordance with our Privacy Policy (available at https://prequel.app/privacy-policy). If you do not agree with this, you should not proceed with the purchase of a subscription or any other paid service within the app.
4.5. If you need to report a problem with a subscription that you have purchased using Services, you will need to follow instructions provided by Apple or Google. Please note, transactions made through the App Store or Google Play are between the User and the respective app store. Prequel cannot directly manage the refund and/or cancellation process on behalf of the User.
4.2. Once your subscription is cancelled, Prequel Gold will be available to you until the end of the billing period, and your subscription will not be renewed after the then-current subscription term expires. The already-started subscription period cannot be discontinued or cancelled.
4.3. No fee paid hereunder shall be refundable, notwithstanding suspension or termination of your account at Prequel, your failure to utilize any part of the services (including features and/or functionality available under paid subscription and/or on a paid basis), the prepayment or cancellation of the services or for any reason whatsoever, except where otherwise specified by Prequel.
4.4. When you purchase a subscription, you undertake an in-app purchase, and the payment for such purchase will be processed directly by the owner of the app store, and will be governed by their terms and conditions as well as other applicable policies. Please review and accept the terms and conditions of the app store with regard to your rights to cancel orders and get related refunds. Thus, if you have any payment-related issues you are advised to contact the app store directly. All purchases made through services are final and non-refundable, except when required by law. You agree that you will not receive money or other compensation for unused services.
While all purchases made through the Services are final and non-refundable, we do not restrict your right to request a refund directly through the app store where the purchase was made, in accordance with their respective policies and in cases where a refund may be applicable.
In such cases, we reserve the right to provide the app store with information regarding the user's in-app purchase consumption. This includes the following data: app usage time, anonymous account identifier, the total amount spent, and the total amount refunded.
This data will be shared solely to facilitate the refund evaluation process as required by the respective app store's policies and in compliance with applicable laws.
Following this approach, you consent to the collection and sharing of the consumption data with the respective app store in accordance with our Privacy Policy (available at https://prequel.app/privacy-policy). If you do not agree with this, you should not proceed with the purchase of a subscription or any other paid service within the app.
4.5. If you need to report a problem with a subscription that you have purchased using Services, you will need to follow instructions provided by Apple or Google. Please note, transactions made through the App Store or Google Play are between the User and the respective app store. Prequel cannot directly manage the refund and/or cancellation process on behalf of the User.
5. Closing provisions
5.1. Any reference in paragraphs 1.4 and 2.4 herein to a specific time shall refer to the time in the time zone where you were located at the moment of commencement of the related event. (For example, a reference to the cancellation of a subscription 24 hours in advance prior to the end of the then-current subscription term means that 24 hours should be counted in the same time zone where you initially subscribed for your current subscription plan in Prequel Gold).
5.2. By subscribing to Prequel Gold, you acknowledge that the subscription is available in multiple countries, and the currencies used in those countries may differ. Furthermore, you understand that these currencies may fluctuate in value throughout the duration of your chosen subscription term. Please be aware that as Prequel does not handle payment processing for the subscription directly, we disclaim any responsibility for changes in the subscription price due to fluctuations in exchange rates as reflected by the respective app store.
5.3. Please acknowledge that as Prequel is not processing payment for the subscription, we rescind from responsibility for
(i) any fees or commissions relating to the processing of payment of subscription price,
(ii) any refusal of the payment method (including Payment methods as provided in paragraph 1.3 herein or any bank or credit organization used by you in order to process the payment) to accept and/or process.
Any complaints regarding the processing of payment should be filed to the respective app store, bank or financial institution through which the respective payment was made.
For any additional questions, please, contact [email protected].
5.2. By subscribing to Prequel Gold, you acknowledge that the subscription is available in multiple countries, and the currencies used in those countries may differ. Furthermore, you understand that these currencies may fluctuate in value throughout the duration of your chosen subscription term. Please be aware that as Prequel does not handle payment processing for the subscription directly, we disclaim any responsibility for changes in the subscription price due to fluctuations in exchange rates as reflected by the respective app store.
5.3. Please acknowledge that as Prequel is not processing payment for the subscription, we rescind from responsibility for
(i) any fees or commissions relating to the processing of payment of subscription price,
(ii) any refusal of the payment method (including Payment methods as provided in paragraph 1.3 herein or any bank or credit organization used by you in order to process the payment) to accept and/or process.
Any complaints regarding the processing of payment should be filed to the respective app store, bank or financial institution through which the respective payment was made.
For any additional questions, please, contact [email protected].
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