Do I need a subscription to use Prequel?
I'm not sure I want a subscription. Can I try it first?
My trial didn't work. Why?
I don't know whether I have an active subscription. How do I check it?
I have an active subscription, but I can't access all of the features. What do I do?
I want to cancel my subscription. How can I do it?
I canceled my subscription, but still got charged. Why?
I purchased a subscription by an accident. Can I have a refund?
I think the app is broken. How can I fix it?
I've edited a photo/video, but Prequel cannot save it. Why?
I've edited a video, and the sound is a bit off. What do I do?
I know that there's a new collection available but I cannot find it in the app. What happened?
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